Privacy Policy

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GST India Service (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website or use our services.

By accessing our website or using our services, you acknowledge that you have read this Privacy Policy.

We may collect the following categories of information, depending on the services you request:

• Personal Information: Full name, email address, mobile number, business address, and other contact details.
• Business Information: Business name, business type, registration details, and relevant business records.
• Statutory and Tax Information: GSTIN, PAN, TAN, tax records, financial statements, invoices, and other information required for registrations, tax filings, and regulatory compliance.
• Billing and Payment Information: Billing details, transaction references, payment status, and other information necessary to process payments. Payment card or banking credentials may be processed directly by authorized payment service providers.
• Documents and Files: Documents uploaded or shared with us for GST registration, income tax returns, accounting, payroll, and other compliance services.
• Technical Information: IP address, browser type, device information, access logs, cookies, and website usage information.

We collect information that you provide directly, information generated through your use of our website, and information obtained from authorized third parties where permitted by law.

We may use your information for the following purposes:

• Providing GST, income tax, accounting, payroll, registration, and compliance services.
• Preparing and submitting statutory returns, applications, and other regulatory documents.
• Communicating with you about service requests, deadlines, updates, and customer support.
• Generating invoices, maintaining accounts, and processing payments.
• Verifying customer and business information where required.
• Complying with applicable legal, tax, accounting, and regulatory obligations.
• Maintaining website security, preventing fraud, and resolving disputes.
• Improving our website, services, and customer experience.

We will use personal information only for legitimate purposes and in accordance with applicable law.

We do not sell or rent your personal information to third parties.

We may disclose information where necessary to:

• Government and Statutory Authorities: GST departments, income tax authorities, and other competent authorities when required for your requested services or by law.
• Banks and Payment Service Providers: To process authorized transactions and related financial activities.
• Technology and Service Providers: Hosting providers, software providers, cloud storage services, and other vendors that support our operations.
• Professional Advisers: Accountants, auditors, legal advisers, and other professionals where necessary for service delivery or legal compliance.
• Legal and Regulatory Authorities: Where disclosure is required by law, a court order, or a lawful government request.

Where appropriate, we take reasonable steps to ensure that service providers protect information and use it only for authorized purposes.

We implement reasonable technical and organizational security measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure data transmission, restricted document access, and appropriate safeguards for stored information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

We retain personal and business information only for as long as reasonably necessary to provide services, fulfil the purposes described in this Policy, comply with applicable legal and regulatory requirements, maintain required records, or resolve disputes.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal obligations and legitimate record-retention requirements.

Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve performance, and enhance user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using cookies or similar technologies that require consent.

Subject to applicable law, you may have the right to:

• Request information about the personal data we process.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise a privacy-related concern or grievance.

To exercise these rights, please contact us using the contact details provided on our Contact Us page. We may need to verify your identity before responding.

Certain information may need to be retained to fulfil statutory, tax, accounting, or other legal obligations.

Our website may contain links to third-party websites, payment gateways, or external services. These third parties may have their own privacy policies and practices.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Our services are intended primarily for businesses and individuals seeking professional tax, accounting, and compliance assistance. We do not knowingly collect children's personal information where prohibited by applicable law.

If you believe that a child's personal information has been provided to us improperly, please contact us so that we can review the matter and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

The revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

If you have questions, requests, or complaints concerning this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our Contact Us page.

We will review privacy-related requests and respond in accordance with applicable law.

By using our website and services, you acknowledge that you have had the opportunity to review this Privacy Policy.